CLIENT SERVICES / DELIVERY & RETURNS
From your selection
to your doorstep.
Check delivery arrangements before ordering. For questions about a particular destination or an existing order, contact the team with your order reference.
South African delivery
Complimentary delivery on orders over R4,500. Any configured delivery charge is shown at checkout. If a quote is required, the team must confirm it before payment.
International enquiries
Contact the team with your destination and chosen pieces before placing an international order. Shipping availability, charges and any applicable import costs need confirmation.
Before you order
Check the size, product details and delivery address carefully. Ask for assistance if measurements, delivery timing or the purchase conditions are unclear.
YOUR ORDER
Track your delivery.
Use the courier tracking link supplied with your dispatch information. A saved order request is not a dispatch confirmation. If you have not received tracking information, contact the team with your order reference.
Ask about an orderCLIENT ASSISTANCE
Returns & exchanges.
Contact the team with your order reference, the piece concerned and the reason for the request before sending a garment back. Keep the garment, tags and packaging while your request is reviewed.
Confirm the applicable return conditions before purchase, particularly for alterations or special requests. This page does not limit rights that apply under consumer law.
Request return assistance